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Kimono 19.12.14 The Barbican
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unprinted
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Joined: 23 May 2008
Posts: 55
Location: London, UK

PostPosted: Thu Jul 24, 2014 6:25 pm    Post subject: Reply with quote

lilywearsmoschino wrote:
I thought steps were being taken to prevent these horrible companies buying up the best tickets, obviously it didn't work. Robbing b*stards


I am trying to remember the name of the programme on Ch4 which did an expose on them...
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unprinted
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Joined: 23 May 2008
Posts: 55
Location: London, UK

PostPosted: Thu Jul 24, 2014 6:28 pm    Post subject: Reply with quote

rod wrote:
unprinted wrote:
When I look at the confirmation email from the Barbican, it says the 'ticket' is in a PDF attachment, but there are no attachments.


Same here? Assumed it was because I gave my work e-mail and security removed the attachment.

Had similar issues as previous posters tried to purchase 1 stalls ticket but had to settle for circle again, not very user friendly site I'm afraid.


I run my own mail server, so I know it didn't have an attachment when it arrived there.

I have emailed tickets@barbican about it.

I was pleasantly surprised, once the sodding thing loaded, how easy it was. Selected seat, paid for it, spent some time seeing the other seats go...
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lilywearsmoschino
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Joined: 18 Feb 2006
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Location: Glasgow, Scotland

PostPosted: Thu Jul 24, 2014 6:33 pm    Post subject: Reply with quote

They were featured on BBC Watchdog a few months ago along with GetMeIn, after complaints from viewers that after paying extortionate prices, they didn't always receive their tickets.
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sjadey
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Joined: 20 May 2008
Posts: 3736
Location: High Wycombe, Bucks., England

PostPosted: Fri Jul 25, 2014 12:04 am    Post subject: Reply with quote

lilywearsmoschino wrote:
They were featured on BBC Watchdog a few months ago along with GetMeIn, after complaints from viewers that after paying extortionate prices, they didn't always receive their tickets.

That was mostly because they would advertise tickets on the reseller site, without actually having acquired any from the authorised sites. Once somebody had purchased a ghost ticket from the reseller site, the seller would then try to acquire a real ticket from somewhere, to fulfil the order but sometimes didn't achieve this, hence non-appearance of tickets. The reseller sites should insist that the seller provides a photo of the actual ticket.
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unprinted
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PostPosted: Fri Jul 25, 2014 7:23 am    Post subject: Reply with quote

The one I am thinking of was around them selling tickets their own staff had been buying in order to tout in this way.
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unprinted
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Joined: 23 May 2008
Posts: 55
Location: London, UK

PostPosted: Fri Jul 25, 2014 8:04 am    Post subject: Reply with quote

unprinted wrote:
I have emailed tickets@barbican about it.


"We are aware of a problem with the e-ticket PDF system caused by high volumes of traffic on the website this morning. We have since disabled this ticket option whilst we investigate.

Although we are unable to manually re send the e-ticket PDF, we can certainly send you physical tickets by post, or hold tickets at the box office for you to collect.

Please let us know which option you would prefer, either by replying by email, or by calling the box office on 020 7638 8891."
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MarkRae
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Joined: 11 Mar 2008
Posts: 199
Location: London

PostPosted: Fri Jul 25, 2014 11:12 am    Post subject: Reply with quote

Got email confirmation of my Friday ticket which says that the actual ticket may not be dispatched until the week of the event.
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bryan_davey
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Joined: 11 Jan 2003
Posts: 1426
Location: west wales, miles from real life!!

PostPosted: Fri Jul 25, 2014 12:24 pm    Post subject: Reply with quote

mine came next day ...!!!!!!!!!!!!!!!!!
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Eric Murray
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Joined: 12 Jan 2002
Posts: 9088
Location: Kirkcaldy,Scotland

PostPosted: Tue Jul 29, 2014 3:06 pm    Post subject: Reply with quote

Still nothing from Republic Media ? Maybe on holiday ?
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sjadey
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Joined: 20 May 2008
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Location: High Wycombe, Bucks., England

PostPosted: Tue Jul 29, 2014 11:15 pm    Post subject: Reply with quote

My tickets arrived yesterday.
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Virginia
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Joined: 30 May 2011
Posts: 52

PostPosted: Fri Aug 01, 2014 11:54 am    Post subject: See Tickets Reply with quote

Has anyone who bought through See Tickets received theirs yet? Mine for the 20th (bought direct) came today but nothing for the 19th yet.
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Conn
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Joined: 29 Feb 2012
Posts: 79
Location: Essex, England

PostPosted: Fri Aug 01, 2014 3:12 pm    Post subject: Reply with quote

Got my ticket, perfect thing to return to after a holiday. Can't wait for this Christmas :)
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Pim Derks
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Joined: 19 Jul 2006
Posts: 380
Location: Netherlands

PostPosted: Sat Aug 02, 2014 2:26 pm    Post subject: Reply with quote

Got my ticket for the 19th via e-mail, the ticket for the 20th didn't have a PDF attached however.... Mailed the Barbican and they send the ticket via regular mail, arrived safely today :)
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